KuCoin Phone Numbers and Emails

Toll-Free Number:

  • (855) 206-2326

KuCoin Emails:

Customer Service
Privacy Inquiries
Technical Support
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KuCoin Contact Information

KuCoin Website:

KuCoin Help Center:

Corporate Office Address:

Mahe, Beau Vallon
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KuCoin Rating Based on 6 Reviews

Rating details

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Price Affordability
Product or Service Quality

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Summary of KuCoin Customer Service Calls

00:09 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call KuCoin Customer Service?

Payments and Charges Question:

  • “Deposit issue”
  • “Transaction issue”
  • “Deposit”

Account Question:

  • “I forgot trading password so I followed your instructions but I didn't get new password yet”
  • “Account issue”
  • “Retrieve Money sent to omnibus account accidentally”

Shipping and Delivery Question:

  • “Did not receive my transfer from Btc to bnb”
  • “I didn't receive Trx deposit”
  • “Coins did not arrive- emailing with no resoultion”

Request for Information Question:

  • “Good day, please I just logged in my kucoin app to see my trading and i just find out my mana coin is not seen in my trading account balance please I request urgent rectification of this problem right now because it's freaking me out!!!!”
  • “How do I withdraw my XRP to fiat on other exchange”
  • “Asking question”

Product/ Service Question:

  • “Withdrawal issues KYC”
  • “Withdraw fail”
  • “EOS Withdrawal in processing for almost 24hours”

Activation/ Cancellation Question:

  • “To cancel a payment into KuCoin that I have been scammed for. Urgent”

Staff Question:

  • “Qcustomer service”

Other Question:

  • “Google Authenticator issue”
  • “Support are not solving my problem”
  • “Stolen xrp crpto”


KuCoin Pros and Cons

Cons: You lose your money with no explanation, No customer service number to call, Bad support

KuCoin reviews and complaints

KuCoin is ranked 280 out of 2466 in Financial Services category

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